FAQs
Do you ship internationally?
Yes! We ship across Australia, and we now also offer shipping to New Zealand.
When will my order arrive?
Standard delivery usually takes 3–8 business days depending on your location.
Can I get express shipping?
Yes, Express shipping is available at checkout for an additional fee if you need your order sooner.
Can I return an item if I change my mind?
Due to the limited nature of our collections, we do not accept returns for change of mind, so please choose carefully and check sizing before purchasing.
What payment methods do you accept?
Credit & Debit Cards – Visa, Mastercard, American Express, and more.
PayPal – Quick, secure payments via your PayPal account.
Afterpay & Buy Now, Pay Later – Spread your purchase over 4 interest‑free payments.
Apple Pay & Google Pay – Fast one‑tap checkout for supported devices.
Other Digital Wallets – Supported depending on your device and browser.
How do I care for Woven & Wilder clothing?
- Wash gently – Recommend to wash in cold water only or below 40 degrees setting with similar colours.
- Avoid harsh detergents – Use mild detergent to keep fabrics soft and colours bright. We recommend using the Dirt Company stain removal and laundry products to tackle any stains and to guarantee the clothes you love will last as long as they fit!
- Do not bleach – Bleach can damage fibres and fade colours.
- Do not tumble dry – a lot of our pieces include heat transfers or natural fibers, which can be affected by heat. Recommend to line dry and in shade where possible.
- Iron if needed – Low heat only, and avoid ironing over prints or embellishments.
- Store with care – Fold knits and delicate fabrics to prevent stretching.
Pro tip: Little messes are part of childhood — our fabrics are made to withstand play, washing, and adventure!